3 Customer Service Brands Whose Efforts You Might Want to Replicate

Satisfying customers might seem like an obvious objective of any business; however, the reality doesn’t always align. In e-commerce, a clear lens into how customer-focused a brand is can often be found how they take care of their customers. Does the company do the bare minimum or go the extra mile when servicing customers? Let’s … Read more

E-commerce Marketing: 7 Tips to Humanize Your Marketing Strategy

If you have been in e-commerce for quite a while, you may have come across the idea of “humanizing your brand.” When we say that you should humanize your brand, it simply means making your business relatable and engaging. This is possible if you focus more on building relationships with your market, rather than shoving … Read more

Freelancing for women works but motherhood makes it much harder

Freelancing for women is becoming an extremely attractive, and increasingly lucrative market for women – especially those that are struggling to smash the corporate glass ceiling, or with children to look after. Every year the press remind us of how women are ruling the classroom and slowly but surely closing the gap in the boardroom, … Read more

Mortgages for freelancers: Can you get a mortgage if you’re self-employed?

The process of applying for mortgages for freelancers and the self-employed can be challenging. Especially as mortgage lending criteria has not kept up with the changes in freelance work and self employment. The freelance community we spoke to have often found that a lot of mortgage lenders make it hard for freelancers to get a … Read more

Rudolf Steiner’s Architecture of the Home

“Steiner’s principles informed the unique shape of the house, its lack of any right-angles, and the irregular pitches of the copper roof." This incredibly bright four-bedroom house is one of a striking collection of houses built on the principles of Rudolf Steiner in the mid-1970s. The house is located a stone’s throw from one of … Read more

How small businesses can cope with employees going on sick leave or holiday

Small business owners. How do you prepare for your employees leaving or getting sick? For example, if you have only one team member for a certain product or service and they can’t work for two weeks, how do you replace them if the company is niche or small? How do you prepare for this? 1. … Read more

Why web developers charge for small website changes

Question for the web developers in the group and others who have a lot of dealings with web developers: There is some text on our home page which is not editable in the CMS. I want to make a very minor edit to this text (like, reaally minor – switching round a couple of words … Read more

The right time to quite your job and go freelance

The right time to quite your job and go freelance When you have a plan:: even though the best laid plans often go awry, you need a basic outline of what wrk you’ll do and how you’re going to get clients as a freelancer. What work will you do? How will you find new customers? How will … Read more