How CRMs help to effectively manage your business and customers

Running a business is no walk in the park, as it involves the management of the various aspects of a business in a perfect balance. These aspects include human resources, investment, promotion, time, finance, ideas, and much more. To efficiently run a business, there must be a synergy of business management and customers. As customers … Read more

What are the benefits of investing in IT and Tech for Small Businesses?

If you’re a small business owner, you may be reluctant to invest in better IT and technology due to the initial costs. But it’s seriously worth considering. The benefits of having more advanced tech in your business can actually outweigh the initial cost, and even make you more money. If you’d like to learn more … Read more

Digital innovation in local government around the world

(This is a full version of an article I wrote for The Guardian’s Local Leaders Network on digital innovation in local government. You can read the edited version on the Guardian’s site.) When working in digital innovation and local government, it’s helpful to stick your head above the parapet and see what others are up to. There is … Read more

Online Privacy Issues Need to be Easier to Understand

Online privacy issues are currently difficult to understand. Amid media headlines about NSA, Prism and Snowden, terms such as encryption, Tor and HTTPS are used extensively with the average person expected to keep up  with what they mean and understand how the issues affect them. For people who aren’t technically adept, the message about why online … Read more

Freelance Mobile App Developer Q&A: Nick Nicolaou

(This is the sixth in a series of interviews with freelancers, telling us their stories on how they went freelance. The aim is to help others who are thinking of becoming freelance learn more about what it takes, as well as get advice and inspiration so they can get the confidence and understanding to find … Read more

How to win new business pitches as a freelancer

There are many ways to win new clients as a freelancer, but you’re more than likely to come up against a new business pitch process as one of them at some point in your freelance life. You’re name is added to a shortlist of freelancers or small agencies that a client wants to see about a … Read more

The Freelance Checklist: 25 questions to answer before you start your freelance career

Every time someone gets in touch about what they need to prepare to go freelance, I typically find myself telling them the same things over and over, in order to lay the foundation for a solid freelance consulting career. So, I’ve created a freelance checklist. This list covers the top 25 things you should consider … Read more