Economy, Effectiveness, Efficiency: How councils can measure the success of social media

(This is a full version of an article I wrote for The Guardian’s Local Leaders Network on how councils can measure the success of social media. You can read the edited version on the Guardian’s site.) According to the 2013 BDO Local Government Social Media Survey, 98% of UK councils are using some form of digital or … Read more

Digital innovation in local government around the world

(This is a full version of an article I wrote for The Guardian’s Local Leaders Network on digital innovation in local government. You can read the edited version on the Guardian’s site.) When working in digital innovation and local government, it’s helpful to stick your head above the parapet and see what others are up to. There is … Read more

Freelance Web Developer Q&A: Ross Wintle, Oikos

(This is the third in a series of interviews with freelancers, telling us their stories on how they went freelance. The aim is to help others who are thinking of becoming freelance learn more about what it takes, as well as get advice and inspiration so they can get the confidence and understanding to find … Read more

Freelance Social Media Consultant Q&A: Damien Clarkson, Social Chic

(This is the fifth in a series of interviews with freelancers, telling us their stories on how they went freelance. The aim is to help others who are thinking of becoming freelance learn more about what it takes, as well as get advice and inspiration so they can get the confidence and understanding to find … Read more

Online Privacy Issues Need to be Easier to Understand

Online privacy issues are currently difficult to understand. Amid media headlines about NSA, Prism and Snowden, terms such as encryption, Tor and HTTPS are used extensively with the average person expected to keep up  with what they mean and understand how the issues affect them. For people who aren’t technically adept, the message about why online … Read more

How to build a high performing communications team

(Thanks to Neil Grayshon for the image!) Building an excellent communications team requires lots of equally-excellent strategy, hiring, people management and culture building – and more. I knew when I started at FutureGov that I didn’t have experience in this area, so reached out to the good and the great of the UK PR industry … Read more

Where To Find London Tech Events, Meetups and Hack Days

A friend recently asked if I knew of any upcoming London tech events, so I sent them back a list of the sites I use to keep updated with the latest Tech, Startup and Hack Day events in London. Some of these events listings are for membership-based organisations, such as TechHub and Campus London. Please … Read more