Report: Online Accounting Software is Too Complicated for Freelancers and Small Business and Owners

Is online accounting software for freelancers and small business owners too difficult to learn and use?

That what FreshBooks asked when they surveyed 300 North American-based accountants and bookkeepers with small business clients were asked their opinions about online accounting software for freelancers and small business owners.

71% of respondents to the survey – the clear majority – said that their clients used QuickBooks.

Survey Results: Online Accounting Software is Too Complicated

The research found that:

1. Almost 68% say small business owners find it intimidating
2. Almost 69% say small business owners find it difficult to learn
3. 83% agree it’s typical for small business owners to make mistakes when using it
4. 2 out of 3 believe small business owners require specialised accounting skills or experience to use it

FreshBooks surveyed more than 300 North American-based accountants and bookkeepers online in January of 2019. Respondents were asked their opinions about small business accounting software. The study’s margin of error is +/- 5.5% at 95% confidence.

Finding the right Online Accounting Software

Want more help in knowing which is the right online accounting software for you?

There is more in the infographic below, view our review of Freshbooks, or read our guide to online accounting software.