The importance of paper-based communication in a digital world

Being a digital marketing consultant, it can often be quite easy to forget that the world was once dominated by paper-based communication – and in many places, it still is. As our global society moves increasingly to digital-first formats, the art of writing letters, sending postcards or simply sending a thank you note is becoming …

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Understanding Customer Relationship Management Awards

This is a guest post from Costea LestocI, who has been a technical writer, author and blogger since 2005. As an industry watcher, he that stays on top of the latest features, extremely passionate about juicy tech news and everything related to gadgets. Service delivery and marketing has shifted to the internet and mobile services. …

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